Frequently Asked Questions (FAQs)

How can we help you?

We invite you to explore the answers to some of our most commonly asked questions in the section below. 

Do you have a question we haven't addressed here? Feel free to call our Still Point Counseling office at (720) 457-3342 to speak with a member of our therapy team. We look forward to hearing from you and helping you live your best life.

Other

Research tells us that YES, therapy works!

Sometimes people will ask WHAT makes therapy work...is it the number of years in practice, is it the KIND of therapy, or the TYPE of training. As strange as it may sound...it is none of these!

Don't get us wrong, having a trained, licensed professional is very important to reaching your goals.

However, the most important quality that will determine if therapy will "work" for you...whether or not you like your therapist. I'm serious.

Likability out-ranks all other qualities. 

What is important to us is that you have a chance to connect with your therapist and see if you just like her. When you feel like your therapist "gets" you then the work starts to flow and you can really get some traction moving to where you want to be.

Contact Our Office

Give us a call...and see if one of our therapists would be a good fit for you!

Really, call us right now (720) 457-3342, we almost always answer the phone...and if we miss the call, we will get back to you usually within an hour or two. It's because we like people...and we like what we do.

What a great question!

People ask us this all of the time...and not surprisingly, it is not a very straightforward answer. It's a bit like asking your personal trainer, "How long will it take for me to lose 20 pounds?"

Individual Counseling

It totally depends on so many factors. Your motivation, what your goals are, if you do your *homework* outside of your meetings with your therapist, etc.

What helps your efficiency is getting clear on your goals -- this is a huge part of your therapist's job...to help you get clear on your goals. 

We can tell you, that it is our job to work ourselves out of a job. Really, it is!

That means, we want you to succeed! We want this to be an efficient process for all of our clients. If you want it to be more efficient, ask your therapist what you can do to help things move along faster...I bet she might have a suggestion.

couples therapy for one | cherry creek counseling | cherry creek coGreat question!

First of all, well done you for having the courage to seek support for your relationship. It can be tough to show up alone.

Secondly, we understand that every marriage is made up of 2 moving parts: you and your partner. A bit like a yin and yang. When one partner starts to change, the other partner will behave differently...because half of the system started to shift.

There is no magic pill here, but we can tell you that this does work to create new, different and sometimes unexpected results at home.

Finally, your therapist's job is to help you understand your role in your relationship, your yin to their yang, as it were. Her job is not to tell you that he is bad, wrong, or broken -- or whether or not you should leave them...but rather, she will hold up a mirror for you so that you can see what you are saying, thinking, or doing that is contributing to a relationship that feels stuck or broken. This process helps to create a clear map or guide as to how to best move forward.

Contact Our Office in Arvada

Ready to get started? Call us right now, (720) 457-3342. Really looking forward to hearing from you!

Stay or Go Counseling for Individuals in Arvada, CO

If you are doing Stay or Go Counseling, then this process typically takes 5-7 sessions. However, this depends on what the issues are in your relationship. Stay or Go Counseling is a process designed to help people untangle where they are now in a relationship, where they want to go, and what will be required if they decide to venture there.

Once you have achieved some clarity, your therapist may refer you for couples counseling to address where you were stuck before coming in. In most cases, your counselor can also continue working with you individually if indicated.

Contact Us for Virtual Counseling in Denver, CO

Ready to get started? Call us at 720-457-3342, and I will happily answer any additional questions that you might have about the process. We also offer virtual therapy sessions for all services.

Recent research indicates that online therapy is just as effective as in-person therapy for individuals. Many of our clients that have switched to teletherapy/online therapy are asking if they can continue with the remote sessions, even after the risk of COVID-19 has subsided. Please learn more by visiting our Online Therapy service page.

Online Therapy

No, not at all. It is illegal unless you give us written consent, but we don’t do that anyway. 

We have a paperless system accessible via our online portal. Click here to get started.  There is no need for printing hard copies of these documents anymore, and they are available electronically or in paper on request. 

No worries!  Online Therapy is provided to you at the same cost of in person therapy.

We understand that technical problems can occur during online therapy sessions. We will prorate the session after the first 15 minutes, and if the session ends early due to technical difficulties before the first 15 minutes, we will not charge you.

How We Handle Audio and Video Difficulties

If the audio or video fails in the middle of your session, your therapist will call you back on the same platform. We will try to resume at least two more times, and if it doesn’t work, we will call you on the phone to troubleshoot the situation or reschedule. 

If the audio fails to work, but we can still use the video, we can speak with each other on the phone for the audio. 

Ready to Schedule Your Online Therapy Session?

Call us today to schedule a session with one of our online therapists in Arvada. Our goal is to help you receive the care you need in an accessible way. Online therapy is convenient for many of our patients, and many find getting the same benefits as in person sessions. However, we do still offer in-person therapy sessions at our Arvada therapy center.

If you have any questions about online therapy or want to schedule an appointment, we invite you to contact us today. 

We look forward to speaking with you soon! 

We can absolutely see you over your phone.  Although we recommend a tablet or computer; the important thing is to get the help you need when you need it.  We typically use Zoom, but we can also use FaceTime for apple devices, Skype, and VSEE if that is better.   

We offer all the same services we would offer in a face to face setting.

Contact Us to Learn More